Feature · Online deposit
A security deposit without the hassle. For you and for your guests
Place a card hold, release it in one click, and only charge when you actually need to.
A modern deposit, right inside your welcome booklet
No more cheques, bank transfers or cash. With Guideo's online security deposit, a simple card hold is placed on arrival: no amount is charged. You release it in one click at checkout, or capture all or part of the amount in case of damage. Simple, secure, professional.
The security deposit is a must for short-term rentals, and often the most awkward part. Forgotten cheques, endless transfers, cash to hand back in person… all frictions that spoil the arrival experience. Guideo builds the deposit right into your welcome booklet. The guest validates it in seconds, from their phone, even before arriving.
A hold, not a charge
The amount is held, never charged
It's not a payment: it's a card hold. The amount is simply blocked on the guest's card, never charged. It is released automatically, unless you report damage. Your guests are reassured, and you're covered.
You stay in control
You stay in control, at all times
From your dashboard, every deposit is clear and under control.
- 01
One-click release
Release the card hold in one click when your guest checks out. The action is instant.
- 02
Partial or full capture
Capture all or part of the amount in case of damage, you decide on the exact sum to charge.
- 03
Paid straight to your account
Captured funds are paid directly into your account, with no middleman and no delay.
Built to reassure
Built to reassure, on both sides
The peace of mind of a deposit, without the paperwork of a deposit.
- 01
Secure payment by Stripe
No bank details ever pass through your hands. The hold is handled end to end by Stripe.
- 02
Multilingual
Every guest gets everything in their own language, across the 6 available languages.
- 03
Automatic notifications
Guest and host are informed by email at every step: deposit validated, released or captured.
- 04
Automatic release
If you do nothing, the hold is lifted on its own after 7 days.
In summary
Everything the online deposit gives you
- Online card hold, with no immediate charge
- Validated by the guest in seconds, from the booklet
- One-click release or full / partial capture in case of damage
- Paid directly into your Stripe account
- Automatic emails for guest and host (validation, release, capture)
- Available in 6 languages
- Automatic release after 7 days
Other features
- Integrated shopAdditional revenue
- Direct bookingDirect revenue
- Guidy AI AssistantGuest experience
- Automatic FAQTime saving
- PDF ExportPrint & Archive
- Built-in statisticsAudience analytics
- Synced calendarStay management
- Integrated checklistTask traceability
- Integrated inventoryProperty protection
- Integrated reportingDirect communication
The peace of mind of a deposit, without the paperwork.
Enable the online deposit on your booklet, connect Stripe and let your guests validate it from their phone. No charge, one-click release, zero friction.